What kind of products do you sell?
We offer a curated selection of accessories, toys, and everyday essentials for cats and dogs — including collars, harnesses, beds, grooming tools, travel items, and more. We do not sell pet food.
How much does shipping cost?
Shipping is completely free — no hidden fees or minimum order requirements. Just add your favorite items to the cart, and we’ll take care of the rest.
When will I get my order?
Delivery times vary depending on your location, but most orders arrive within 5–10 business days. You'll receive tracking information as soon as your order ships.
What is your return policy?
We accept returns within 30 days of delivery. Items must be unused and in their original packaging. If you’d like to start a return, just reach out to our support team — we’re happy to help.
Do you ship internationally?
Currently, we ship only within United Kingdom. We’re working on expanding, so stay tuned!
Can I change or cancel my order after placing it?
If your order hasn’t shipped yet, we’ll do our best to help. Please contact us as soon as possible after placing your order.
What if something arrives damaged or broken?
Oh no! If anything arrives damaged, send us a message with a photo, and we’ll make it right — whether that means a replacement or a refund.